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What is Business Knowledge?

Business Knowledge lets you upload documents that Peanuts uses to understand your specific context. Upload your product catalog, pricing sheets, or company information, and Peanuts can reference this when helping you.
Business Knowledge is available on Pro and Team plans.

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How It Works

1

Upload documents

Add PDFs, documents, or text files containing business information
2

AI processes content

Peanuts extracts and indexes the information
3

Knowledge is available

When you ask questions or create Helpers, Peanuts draws from this knowledge

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Uploading Documents

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Supported Formats

  • PDF documents
  • Word documents (.doc, .docx)
  • Text files (.txt)
  • Markdown files (.md)
  • Spreadsheets (.csv, .xlsx)

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How to Upload

  1. Go to Settings → Knowledge Base
  2. Tap Upload Document
  3. Select file(s) from your device
  4. Wait for processing (may take a few minutes)

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Use Cases

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Product Catalog

Upload your product catalog so Peanuts can:
  • Help categorize inventory entries
  • Reference product names and SKUs
  • Suggest prices and details

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Pricing Information

Upload pricing sheets so Peanuts can:
  • Auto-fill prices in Helpers
  • Calculate totals accurately
  • Reference discounts and tiers

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Company Policies

Upload internal documentation so Peanuts can:
  • Apply consistent categorization
  • Follow your naming conventions
  • Reference internal terminology

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Client Information

Upload client lists so Peanuts can:
  • Recognize client names
  • Associate entries with clients
  • Suggest relevant clients when logging

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Managing Knowledge

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View Documents

  1. Go to Settings → Knowledge Base
  2. See all uploaded documents
  3. View processing status
  4. Check last updated date

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Update Documents

  1. Find the document in Knowledge Base
  2. Tap Replace
  3. Upload new version
  4. Old version is replaced

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Delete Documents

  1. Find the document in Knowledge Base
  2. Tap Delete
  3. Confirm deletion
  4. Knowledge is removed from AI context

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Best Practices

Update your knowledge base when information changes. Outdated data leads to incorrect suggestions.
Well-structured documents with headers and tables process better than unformatted text.
Include specific details like SKUs, exact prices, and official names for best results.
Upload separate documents for different topics rather than one massive file.

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Limitations

  • Maximum file size: 10MB per document
  • Maximum documents: 50 (Pro), 200 (Team)
  • Processing time: Up to 5 minutes for large documents
  • Handwritten content not supported

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Privacy

Your business documents are encrypted and only used to enhance your Peanuts experience. They are never shared or used to train general AI models.

Ask Peanuts

Query your knowledge base conversationally

Smart Scan

Extract information from physical documents