Overview
Manage all aspects of your Peanuts subscription from the Billing page at/settings/billing. View your current plan, track payment history, and make changes to your subscription.
View Plans
Compare all available subscription tiers
Credits Usage
Monitor your AI credit consumption
Buy Credits
Purchase additional credits instantly
Subscription Plans
Peanuts offers four subscription tiers to match your needs. All paid plans include a free trial and can be billed monthly or yearly.Plan Comparison
| Feature | Free | Starter | Pro | Team |
|---|---|---|---|---|
| Price | €0 | €5/mo | €12/mo | €29/seat/mo |
| Active Helpers | 3 | 10 | Unlimited | Unlimited |
| AI Credits | 50/mo | 200/mo | 500/mo | 1000/seat/mo |
| Data History | 7 days | 30 days | Unlimited | Unlimited |
| Voice Features | ❌ | ✅ | ✅ | ✅ |
| Virtual Try-On | ❌ | ✅ | ✅ | ✅ |
| Ask Peanuts AI | ❌ | ✅ | ✅ | ✅ |
| Telegram Bot | ❌ | ✅ | ✅ | ✅ |
| Webhooks | ❌ | ✅ | ✅ | ✅ |
| PDF Reports | ❌ | ❌ | ✅ | ✅ |
| Priority Support | ❌ | ❌ | ✅ | ✅ |
| Team Management | ❌ | ❌ | ❌ | ✅ |
Team plan is billed per seat. Each team member gets their own credit allocation and helper access.
AI Credits System
Credits are the currency for AI-powered features in Peanuts. Different operations consume different amounts of credits based on their complexity.Credit Costs
| Operation | Credits | Examples |
|---|---|---|
| Text AI | 1 | AI chat, helper creation, smart nudges |
| Vision AI | 5 | Receipt scanning, smart scan, image analysis |
| Speech-to-Text | 10 | Voice entry, hands-free mode |
| Text-to-Speech | 15 | Voice readback, audio responses |
Credit Reset Cycle
Credits reset monthly on your billing date. Unused credits do not roll over to the next month.
Monitoring Your Credits
Track your credit usage in two ways:- Header Counter — Quick glance at remaining credits from any page
- Credits Usage Dashboard — Detailed breakdown at
/settings/credits
- Remaining credits and usage percentage
- Breakdown by operation type (pie chart)
- Recent activity (bar chart)
- Full transaction history
Credit Top-Up
Need more credits before your monthly reset? Purchase one-time credit packs without changing your subscription.50 Credits
€2Perfect for occasional extra usage
150 Credits
€517% more credits — Best value!
400 Credits
€1033% more credits for power users
Key Benefits
- ✅ Instant delivery — Credits available immediately
- ✅ Never expire — Use them whenever you need
- ✅ No subscription change — One-time purchase
- ✅ Stack with monthly credits — Added to your balance
How to Purchase
1
Go to Credits
Navigate to Settings → Credits Usage
2
Click Buy Credits
Select the Buy Credits button
3
Choose Your Pack
Select 50, 150, or 400 credits
4
Complete Payment
Pay securely via card or other methods
Managing Your Subscription
Upgrading Your Plan
1
Go to Billing
Navigate to Settings → Billing
2
Click Change Plan
Select the Change Plan button
3
Choose New Tier
Select Starter, Pro, or Team
4
Select Billing Period
Choose monthly or yearly billing
5
Complete Payment
Enter payment details and confirm
Changing Billing Period
Switch between monthly and yearly billing from the Billing page. When switching to yearly:- Pay for 10 months upfront
- Get 2 months free
- New billing cycle starts immediately
Cancelling Your Subscription
What you’ll lose:- Access to premium features (Voice, Try-On, Ask Peanuts)
- Credit allocation above 50/month
- Helpers beyond the 3-helper limit (archived, not deleted)
- Data history beyond 7 days
- Telegram and webhook integrations
1
Go to Billing
Navigate to Settings → Billing
2
Click Cancel Subscription
Find the cancel option in your plan card
3
Confirm Cancellation
Review what you’ll lose and confirm
Your data is never deleted when you cancel. Archived helpers and entries remain accessible if you resubscribe.
Payment History
View all past transactions from the Billing page. Each entry shows:- Date — When the transaction occurred
- Description — Plan tier or credit pack purchased
- Amount — Total charged
- Status — Current payment state
Payment Statuses
| Status | Icon | Meaning |
|---|---|---|
| Completed | ✅ | Payment successful, features active |
| Pending | ⏳ | Processing, usually completes within minutes |
| Failed | ❌ | Payment declined, please retry |
| Cancelled | 🚫 | Transaction was cancelled |
Low Credit Alerts
Peanuts sends email notifications when your credits are running low to help you avoid interruptions.Alert Thresholds
You’ll receive an email when credits drop to:- 10 credits remaining
- 5 credits remaining
- 3 credits remaining
- 1 credit remaining
Opting Out
If you prefer not to receive these notifications:1
Go to Settings
Navigate to Settings
2
Find Notifications
Scroll to the Notifications section
3
Toggle Off
Disable Low-credit email alerts
Frequently Asked Questions
When do my credits reset?
When do my credits reset?
Credits reset on your monthly billing date. For example, if you subscribed on the 15th, credits reset on the 15th of each month.You can see your next reset date in the Credits Usage dashboard.
What happens to unused credits?
What happens to unused credits?
Unused monthly credits do not roll over. They reset to your plan’s allocation on your billing date.However, purchased credits (from top-ups) never expire and remain until used.
Can I get a refund?
Can I get a refund?
Refunds are handled on a case-by-case basis. Contact support within 7 days of purchase for subscription refunds.Credit pack purchases are generally non-refundable once credits have been used.
Do purchased credits expire?
Do purchased credits expire?
No! Credits purchased through top-up packs never expire. They remain in your account until used, even if you cancel your subscription.
What payment methods are accepted?
What payment methods are accepted?
Peanuts accepts:
- Credit and debit cards (Visa, Mastercard, Amex)
- Apple Pay
- Google Pay
- iDEAL (Netherlands)
- Bancontact (Belgium)
- And more regional methods
Is my payment information secure?
Is my payment information secure?
Absolutely. Peanuts uses Adyen, a PCI DSS Level 1 certified payment processor. Your card details are never stored on our servers.
Can I pause my subscription?
Can I pause my subscription?
Currently, pausing isn’t available. You can cancel and resubscribe when ready — your data will be preserved.
What happens if a payment fails?
What happens if a payment fails?
You’ll receive an email notification. Your subscription remains active for a short grace period while you update your payment method.Update your card in Settings → Billing to avoid service interruption.